Visitor Code of Conduct
Be Kind to Others
We provide a harassment-free experience for everyone. Courteous, respectful behavior is expected of all staff and guests. Take turns. Be patient with each other. Stay home if you are feeling unwell.
Take Care of the Museum
Be gentle with the exhibits and facilities and leave them ready for the next visitor. Be careful with food and drink. Follow all official posted signs and the instructions of staff.
Supervision of Children
Children ages 13 and older who comply with the Code of Conduct may use the Museum without supervision. Visitors must be 16 or older to supervise children under the age of 13.
Photography and Video
Be aware that Kaleideum regularly takes photos and videos of our exhibits and programs. By entering the Museum, you give consent for your likeness to be used in marketing materials and for educational purposes. Any video, photographs or recordings that you collect on Museum property shall be for private, noncommercial use only.
Service animals, as defined by the ADA, are welcome at all times on our campus. Service animals may be asked to avoid particular areas when short programs featuring display animals that are distressed by dogs are in progress. We kindly ask that all other animals be kept off museum premises.
Prohibited Behaviors Include:
- Any criminal activity including possession of illegal drugs and indecent exposure
- Bringing weapons of any kind onto museum property
- Offensive, abusive, or threatening language or behavior including profane or injurious text or graphics on clothing or elsewhere on a person
- Running, screaming, or generally disruptive behavior
- Tampering with, defacing, damaging, destroying and/or removing exhibits or any other museum property
- Loitering, gambling, selling, soliciting, picketing, or campaigning including the unauthorized distribution of pamphlets or any other literature
- Possessing alcoholic beverages not sold on our premises
- Smoking and/or vaping
- Use of bicycles, scooters, skateboards, skates, or roller shoes
Any other behavior determined by staff to threaten the safety of guests, staff and/or museum property
Engaging in these behaviors may result in your removal from the museum with no refund. Violations perceived as criminal will be reported to local authorities. Visitors witnessing such behavior should report the activity immediately to the Welcome Desk Staff. Any Museum staff witnessing or receiving a report about such behavior from a visitor should report the activity immediately to the Manager on Duty.
Waiver of Liability
By entering the Museum, you agree, on behalf of yourself and any minor children accompanying you, to voluntarily assume all risk, including the risk of personal injury (including death) or illness, the risk of exposure to communicable diseases, or the risk of lost, stolen, or damaged property, arising from or related to your entry into the Museum and participation in any activities on Museum property. In addition, you agree that the Museum will not be responsible for any such injury or illnesses, property damage or other loss and the Museum is fully released and discharged from such liability of the law.
The Museum reserves the right to add, withdraw or otherwise modify these terms and other policies as it deems in its best interests to do so. The Museum reserves the right, in its sole discretion, to deny admission to or to remove any persons engaging in prohibited behavior.